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Spa FAQ

HOW FAR IN ADVANCE SHOULD I BOOK MY SPA APPOINTMENT?

Advance reservations for services are highly recommended. Before your arrival, you may call (417) 339-5201 for reservations. Same-day reservations are welcome, and as always, we will make every effort to accommodate your needs. If you are already a guest at Big Cedar, simply dial ext. 5201. If you need to cancel an appointment, you must do so at least 24 hours prior to your scheduled treatment time in order to avoid being charged for the scheduled appointment.

WHO WILL BE PERFORMING MY SPA TREATMENT?

All treatments are provided by male and female licensed professionals. If you have a gender preference, please make that request when you schedule your appointment.

WHAT TIME SHOULD I ARRIVE FOR MY APPOINTMENT?

Arrive approximately 30 minutes early. By arriving early, you’ll be able to relax and enjoy your spa experience. Remember that each appointment is precisely timed. As a courtesy to our guests, all appointments begin and end on time. Co-ed grotto pool and our men or women’s steam room, dry sauna and walk-in hot pool amenities may be used before or after your massage, facial or body treatment.  Please remember to bring your bathing suit.

SHOULD I DISROBE ENTIRELY FOR MY SPA TREATMENTS?

Our staff has been trained to respect the privacy of our guests. During each treatment, the areas of the body not involved will be covered. If you would feel more comfortable, you may wear underwear so that you can relax and enjoy your treatment.

IS GRATUITY INCLUDED IN THE COST OF THE SERVICE?

A 20% service charge will be added to all Spa Services. You may add additional gratuity at your discretion.

SHOULD I BRING MY BATHING SUIT?

We encourage all guests to bring a bathing suit. The grotto pool area is co-ed and bathing suits are required. Bathing suits are also available for purchase at Cedar Creek Spa and Collections Boutique.

CAN I BRING MY CHILD?

Children are permitted in designated areas of the spa if they are receiving a spa treatment and with a parent. If your child is not receiving a spa service, call Guest Services at 1-800-225-6343 to learn about Kids' Club availability.

Our rates are subject to change without notice.

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